Information About Shipping
We send your parcels from Monday to Friday with our delivery service DHL (excluding insured parcel service). The cost of shipping will be charged to the customer. Note that on Sundays and public holidays no notification is made.
You have the possibility to deliver your package to an alternative delivery address, a DHL packing station or a DHL branch. To make delivery to a packing station, you can register for free at www.dhl.de and pick up upon receipt of your personal PIN around the clock your packages from the packing station.
*) For delivery within Germany we charge 4.90 EUR per order. 4,90 € *
Austria € 9.90
EU countries incl. Switzerland €13,00
Belgium, Denmark, Finland, France, Greece, Great Britain, Ireland, Italy, Luxembourg, Monaco, Netherlands, Poland, Portugal, San Marino, Spain and Sweden
Bulgaria, Estonia, Latvia, Lithuania, Malta, Romania, Slovakia, Slovenia, Czech Republic, Hungary and Cyprus, Iceland, Ukrain. Norway
All World Countries €19,90
Order from Monday to Friday until 14.00 clock, we send your goods the same day via DHL (time-definite express delivery from door to door within Germany).
• The cost of the Orders be € 16.00.
Customers from Augsburg and the surrounding area can pick up at our site your orders if requested. This saves you the shipping costs. Please note that at the end of your order enter the pick-up date (day and time).
• Please adhere to the specified by you time window, orders that have not been picked up to 19.00 clock of the specified pick-up day will be automatically canceled.
Important additional information
Please note: on January 1, January 6, April 3, April 6, May 1, May 14, May 25, June 4, 24-December 26 and on December 31 will be no Shipment.
Unfortunately sample deliveries and selection orders are not possible.
The products are easy to very pulled through the multiple shipping affected. We reserve the right to shorten selection orders accordingly. Receive only the items you intend to buy. We ask for your understanding. A refund is not available.
If you want to order from a country that is not specified, please call our Customer Service.
Please express requests to: firstname.lastname@example.org or Hotline +49 (0) 821 49821771
The shipping and transportation costs and customs fees for foreign deliveries shall be borne by the customer.
An information about delivery times can be found on the detail pages of the respective products. Become mehere items purchased with different delivery times, the delivery time depends on the item with the longest delivery time.
1.The delivery period starts in principle with the receipt of order confirmation, which you "charge order" will be sent after clicking the button.
2.Ausgenommen of point 1 are purchase orders for which you have selected "payment" as payment method. Here the specified delivery period begins with the receipt of the money in our Bankonto.
3.If 1 are orders that have been placed on Fridays after business hours (from 17 clock) up to and including Sunday 24.00 clock. Here the specified delivery period begins on the following Monday.
4.For orders on public holidays in Bavaria are: For orders (from 17 clock) and to the subsequent holiday / were made to it following holidays the day before the holiday / holidays after business hours, the specified delivery period shall commence on the first working day who / follows the holidays on the holiday.
Should arise at the indicated delivery times discrepancies, we will inform you immediately. Claims for damages because of delay or inability or failure to comply, including those incurred up to cancellation of the contract, are excluded. If it seems advantageous for a speedy settlement, We reserve the right to make partial deliveries.